At Altmetric, we are committed to equitable accessibility of our products and services, to the extent possible. In pursuit of that goal, we have undertaken the following:
We use sans-serif fonts (Montserrat and Open Sans) for the Altmetric Explorer and Badges that are easily legible across all languages and character sets.
We have provided our assessment below of the Altmetric Explorer against WCAG 2.1 A and AA, Section 508, and EN 301 549 standards, in line with W3C Web Content Accessibility Guidelines.
We are committed to a process of ongoing improvement and are working to ensure all content is developed in line with accessibility guidelines.
Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. If you have difficulty accessing the site or have any comments or feedback on how we can improve your online experience, please do not hesitate to contact the Altmetric support team.
WCAG 2.1 Report - correct as of 9th June 2022
Name of Product: Altmetric Explorer
Product Description: Analytics platform
Report Date: June 9th, 2022
Contact Information: support@altmetric.com
Notes: This report covers accessibility conformance for Altmetric Explorer web application and does not discuss documentation or support services.
Tables 1 and 2 also document conformance with:
EN 301 549: Chapter 9 – Web, Sections 10.1-10.4 of Chapter 10 – Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 – Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Criteria | Conformance Level | Remarks and Explanations |
1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria 9.1.1.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | Altmetric Explorer has limited non-text content, but where a visualization is used (for instance, the map on the “Demographics” tab) a tabular equivalent is available as text |
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria 9.1.2.1 (Web) Revised Section 508 501 (Web)(Software) | Not Applicable | Altmetric Explorer does not use video or audio. |
1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria 9.1.2.2 (Web) Revised Section 508 501 (Web)(Software) | Not Applicable | Altmetric Explorer does not use video or audio. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria 9.1.2.3 (Web) Revised Section 508 501 (Web)(Software) | Not Applicable | Altmetric Explorer does not use video or audio. |
1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria 9.1.3.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | Information, structure and relationships are available in text. |
1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria 9.1.3.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | Contents of sequences are structured meaningful and can be programmatically determined. |
1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria 9.1.3.3 (Web) Revised Section 508 501 (Web)(Software) | Supports | Information is not solely provided by shape, size, location or orientation but always also available via text |
1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria 9.1.4.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | For those elements in Altmetric Explorer where information is conveyed using color, the same information is also available by text. |
1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria 9.1.4.2 (Web) Revised Section 508 501 (Web)(Software) | Not applicable | Altmetric Explorer does not use audio. |
2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria 9.2.1.1 (Web) Revised Section 508 501 (Web)(Software) | Fully Supports | Altmetric Explorer provides support to execute the majority of available product functions using the keyboard. The exceptions to this are the “add source” selector on the “Mentions” and “Mention Sources” tab and the visualizations on the “Timeline” and “Demographics” tabs.
Additionally, focus must be brought to the advanced search via alternative means in order to then use keyboard navigation. |
2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria 9.2.1.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | Keyboard focus can be moved away from all components using only keyboard interface. |
2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: EN 301 549 Criteria 9.2.1.4 (Web) Revised Section 508 – Does not apply | Not applicable |
|
2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria 9.2.2.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | Altmetric Explorer product functionality is not restricted by time limits. |
2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria 9.2.2.2 (Web) Revised Section 508 501 (Web)(Software) | Not applicable |
|
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria 9.2.3.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | The Altmetric Explorer application does not use flashing elements. |
2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria 9.2.4.1 (Web) Revised Section 508 501 (Web)(Software) – Does not apply to non-web software | Supports | Altmetric Explorer does provide support to bypass repeated elements like navigation links. |
2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria 9.2.4.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | All pages in Altmetric Explorer have titles describing the purpose. |
2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria 9.2.4.3 (Web) Revised Section 508 501 (Web)(Software) | Supports | Altmetric Explorer can be navigated sequentially in a meaningful and operable manner. |
2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria 9.2.4.4 (Web) Revised Section 508 501 (Web)(Software) | Supports | Link purpose can be determined by link text and context. |
2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: EN 301 549 Criteria 9.2.5.1 (Web) Revised Section 508 – Does not apply | Not applicable |
|
2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: EN 301 549 Criteria 9.2.5.2 (Web) Revised Section 508 – Does not apply | Supports | The pointer down-event is not used to execute functions. |
2.5.3 Label in Name (Level A 2.1 only) Also applies to: EN 301 549 Criteria 9.2.5.3 (Web) Revised Section 508 – Does not apply | Supports | The components with labels have the visually shown text in name attribute. |
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: EN 301 549 Criteria 9.2.5.4 (Web) Revised Section 508 – Does not apply | Not applicable |
|
3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria 9.3.1.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | The language of pages in Altmetric Explorer is provided by the ‘lang’ attribute. |
3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria 9.3.2.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | No actions are performed when components get focus. |
3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria 9.3.2.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | Changing settings of user interface components does not automatically cause a change of context. |
3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria 9.3.3.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | Error messages in Altmetric Explorer are clearly visible and specific as possible. |
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria 9.3.3.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | Labels are provided when content requires user input. |
4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria 9.4.1.1 (Web) Revised Section 508 501 (Web)(Software) | Supports | The markup of Altmetric Explorer has complete start and end tags, attributes and IDs are unique. |
4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria 9.4.1.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | Role, state, and value information are provided on all user interface components. |
Table 2: Success Criteria, Level AA
Criteria | Conformance Level | Remarks and Explanations |
1.2.4 Captions (Live) (Level AA) Also applies to: EN 301 549 Criteria 9.1.2.4 (Web) Revised Section 508 501 (Web)(Software) | Not applicable | Altmetric Explorer does not use audio media. |
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria 9.1.2.5 (Web) Revised Section 508 501 (Web)(Software) | Not Applicable |
|
1.3.4 Orientation (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.1.3.4 (Web) Revised Section 508 – Does not apply | Supports | Altmetric Explorer content can be viewed and operated in portrait and landscape display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.1.3.5 (Web) Revised Section 508 – Does not apply | Supports | Input collecting information about the user is implemented with support to identify the meaning for the form input data. |
1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria 9.1.4.3 (Web) Revised Section 508 501 (Web)(Software) | Supports | Visual presentation of information, match level AA contrast ratio requirements. (At least 4.5:1 for small text and 3:1 for large texts). |
1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria 9.1.4.4 (Web) Revised Section 508 501 (Web)(Software) | Supports | Text can be resized without assistive technology up to 200 percent without loss of content or functionality. |
1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria 9.1.4.5 (Web) Revised Section 508 501 (Web)(Software) | Supports | Text is the primary way to convey information in Altmetric Explorer. |
1.4.10 Reflow (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.1.4.10 (Web) Revised Section 508 – Does not apply | Supports | Altmetric Explorer content does not need scrolling in two dimensions. (Note: Minimum browser viewport size required) |
1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.1.4.11 (Web) Revised Section 508 – Does not apply | Supports | Parts of Altmetric Explorer user interface that are needed to understand the content have a contrast ratio of at least 3:1. |
1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.1.4.12 (Web) Revised Section 508 – Does not apply | Supports | No loss of content or functionality occurs by changing text styles to required settings. |
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.1.4.13 (Web) Revised Section 508 – Does not apply | Fully Supports | The majority of Additional content is dismissible, hoverable and persistent. The exception is the “attention breakdown” on the highlights page, which is currently under review |
2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria 9.2.4.5 (Web) Revised Section 508 501 (Web)(Software) – Does not apply to non-web software | Supports | Contents in Altmetric Explorer can be searched, browsed and navigated in different ways. |
2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria 9.2.4.6 (Web) Revised Section 508 501 (Web)(Software) | Supports | Headings and labels are designed to be clear, descriptive and logically organized. |
2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria 9.2.4.7 (Web) Revised Section 508 501 (Web)(Software) | Supports | Keyboard focus is always visible in Altmetric Explorer |
3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria 9.3.1.2 (Web) Revised Section 508 501 (Web)(Software) | Supports | When parts of a page are presented in a different language than the page itself, the language can be programmatically determined. |
3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria 9.3.2.3 (Web) Revised Section 508 501 (Web)(Software) – Does not apply to non-web software | Supports | Navigation areas shown on multiple pages are presented in a consistent way. |
3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria 9.3.2.4 (Web) Revised Section 508 501 (Web)(Software) – Does not apply to non-web software | Supports | UI components with same functionality are identified consistently. |
3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria 9.3.3.3 (Web) Revised Section 508 501 (Web)(Software) | Supports | Error feedback in Altmetric Explorer is designed to give the best possible suggestions to users. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria 9.3.3.4 (Web) Revised Section 508 501 (Web)(Software) | Supports | For all data that can be modified or deleted by users in Altmetric Explorer functionalities are provided that need confirmation or can be reversed. |
4.1.3 Status Messages (Level AA 2.1 only) Also applies to: EN 301 549 Criteria 9.4.1.3 (Web) Revised Section 508 – Does not apply | Supports | Status messages can be programmatically determined through role or properties. |
Table 3: Success Criteria, Level AAA
Notes: Altmetric has not been evaluated for WCAG 2.1 Level AAA conformance.
Revised Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
Criteria | Conformance Level | Remarks and Explanations |
302.1 Without Vision | Supports | Altmetric Explorer uses standard HTML attributes to describe identity, operation, and state of user interface elements to assistive technologies. |
302.2 With Limited Vision | Supports | Altmetric Explorer supports standard browser magnification and contrast adjustments. |
302.3 Without Perception of Color | Supports | Color is only used as a supplemental attribute of user interface elements. |
302.4 Without Hearing | Not applicable | Altmetric Explorer does not use features that require hearing. |
302.5 With Limited Hearing | Not applicable | Altmetric Explorer does not use features that require hearing. |
302.6 Without Speech | Not applicable | Altmetric Explorer does not use features that require speech input. |
302.7 With Limited Manipulation | Supports | Altmetric Explorer supports standard input mechanisms such as keyboards and pointing devices. Neither fine motor controls nor simultaneous actions are required. |
302.8 With Limited Reach and Strength | Supports | Use of Altmetric Explorer is not restricted by limited reach or strength. |
302.9 With Limited Language, Cognitive, and Learning Abilities | Partially Supports | Altmetric Explorer is a complex product and needs training and technical experience. We strive to support users in the best possible ways. |
Chapter 4: Hardware
Notes: Not Applicable to the product
Chapter 5: Software
Criteria | Conformance Level | Remarks and Explanations |
501.1 Scope – Incorporation of WCAG 2.0 AA | See WCAG 2.1 section | See information in WCAG 2.1 section |
502 Interoperability with Assistive Technology | | |
502.2.1 User Control of Accessibility Features | Not applicable | Altmetric Explorer is not platform software. |
502.2.2 No Disruption of Accessibility Features | Supports | Altmetric Explorer has not been found to disrupt accessibility features of the user’s system. |
502.3 Accessibility Services | | |
502.3.1 Object Information | Supports | Altmetric Explorer uses standard HTML or ARIA object roles for maximum compatibility with assistive technologies. |
502.3.2 Modification of Object Information | Supports | Altmetric Explorer uses standard HTML or ARIA object roles for maximum compatibility with assistive technologies. |
502.3.3 Row, Column, and Headers | Supports | Altmetric Explorer uses standard HTML attributes to define table structure and relationships. |
502.3.4 Values | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
502.3.5 Modification of Values | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
502.3.6 Label Relationships | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
502.3.7 Hierarchical Relationships | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
502.3.8 Text | Supports | Altmetric Explorer renders strings as plain text values in HTML for maximum compatibility with assistive technologies. |
502.3.9 Modification of Text | Supports | Altmetric Explorer renders strings as plain text values in HTML for maximum compatibility with assistive technologies. |
502.3.10 List of Actions | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
502.3.11 Actions on Objects | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
502.3.12 Focus Cursor | Supports | Altmetric Explorer uses standard HTML elements with standard cursor controls for user input. |
502.3.13 Modification of Focus Cursor | Supports | Altmetric Explorer uses standard HTML elements with standard cursor controls for user input. |
502.3.14 Event Notification | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
502.4 Platform Accessibility Features | Not Applicable | Altmetric Explorer is not platform software. |
503 Applications | | |
503.2 User Preferences | Supports | Altmetric Explorer respects user preferences from their platform or browser. |
503.3 Alternative User Interfaces | Not Applicable | Altmetric Explorer does not offer alternative user interfaces. |
503.4 User Controls for Captions and Audio Description | | |
503.4.1 Caption Controls | Not Applicable | |
503.4.2 Audio Description Controls | Not Applicable | |
504 Authoring Tools | | |
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”) | See WCAG 2.1 section | See information in WCAG 2.1 section |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | |
504.2.2 PDF Export | Not Applicable | |
504.3 Prompts | Not Applicable | |
504.4 Templates | Not Applicable | |
Chapter 6: Support Documentation and Services
Notes: This report covers accessibility conformance for Altmetric Explorer product and does not discuss support documentation or services. Support documentation and services are not fully accessible, but support is available via email.
EN 301 549 Report
Chapter 4: Functional Performance Statements (FPS)
Criteria | Conformance Level | Remarks and Explanations |
4.2.1 Usage without vision | Supports | Altmetric Explorer uses standard HTML and WAI-ARIA attributes to describe the identity, operation, and state of user interface elements to Assistive Technologies |
4.2.2 Usage with limited vision | Supports | Altmetric Explorer supports standard browser magnification and contrast adjustments |
4.2.3 Usage without perception of colour | Supports | Colour is only used as a decorative or supplemental attribute of user interface elements. |
4.2.4 Usage without hearing | Not Applicable | |
4.2.5 Usage with limited hearing | Not Applicable | |
4.2.6 Usage without vocal capability | Not Applicable | |
4.2.7 Usage with limited manipulation or strength | Supports | Altmetric Explorer supports standard input mechanisms such as keyboards and pointing devices. Neither fine motor controls nor simultaneous actions are required. |
4.2.8 Usage with limited reach | Supports | Use of Altmetric Explorer is not restricted by limited reach or strength. |
4.2.9 Minimize photosensitive seizure triggers | Supports | Altmetric Explorer does not include visual features with flashing that could trigger seizures. |
4.2.10 Usage with limited cognition | Partially Supports | Altmetric Explorer is a complex product and needs training and technical experience. We strive to support users in the best possible ways. |
4.2.11 Privacy | Supports | Altmetric Explorer does not impede usage of standard privacy controls alongside assistive technologies. For example, users can connect a headset for private listening to screen reader announcements. |
Chapter 5: Generic Requirements
Notes: Altmetric Explorer supports standard assistive technologies and is therefore not subject to the Closed Functionality criteria described in this Chapter.
Chapter 6: ICT with Two-Way Voice Communication
Notes: Altmetric Explorer does not offer two-way voice communication and is therefore not subject to the requirements of this section.
Chapter 7: ICT with Video Capabilities
Notes: Altmetric Explorer does not include video content and is therefore not subject to the requirements of this section.
Chapter 8: Hardware
Notes: Altmetric Explorer is a web software application and is not subject to the requirements of this section.
Chapter 9: Web (see WCAG 2.1 section)
Chapter 10: Non-Web Software
Notes: Altmetric Explorer does not include non-web documents and is therefore not subject to the requirements of this section.
Chapter 11: Software
Criteria | Conformance Level | Remarks and Explanations |
11.0 General | | |
11.1.1.1 through 11.4.1.3 | See WCAG 2.1 section | See information in WCAG 2.1 section |
11.5 Interoperability with assistive technology | | |
11.5.1 Closed functionality (informative) | | |
11.5.2 Accessibility services | | |
11.5.2.1 Platform accessibility service support for software that provides a user interface | See 11.5.2.5 through 11.5.2.17 | See 11.5.2.5 through 11.5.2.17 |
11.5.2.2 Platform accessibility service support for assistive technologies | See 11.5.2.5 through 11.5.2.17 | See 11.5.2.5 through 11.5.2.17 |
11.5.2.3 Use of accessibility services | Supports | Altmetric Explorer uses standard platform accessibility services. |
11.5.2.4 Assistive technology | Not Applicable | Altmetric Explorer is not itself an assistive technology. |
11.5.2.5 Object information | Supports | Altmetric Explorer uses WAI-ARIA attributes to describe the role, state, and description of user interface elements to Assistive Technologies. The includes the use of “role”, “aria-invalid”, and “aria-required” attributes. |
11.5.2.6 Row, column, and headers | Supports | Altmetric Explorer uses standard HTML attributes to define table structure and relationships, including column and row headers, to Assistive Technologies. |
11.5.2.7 Values | Supports | Altmetric Explorer uses standard HTML or ARIA object attributes for maximum compatibility with assistive technologies. |
11.5.2.8 Label relationships | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.9 Parent-child relationships | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.10 Text | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.11 List of available actions | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.12 Execution of available actions | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.13 Tracking of focus and selection attributes | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.14 Modification of focus and selection attributes | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.15 Change notification | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.16 Modifications of states and properties | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.5.2.17 Modifications of values and text | Supports | Altmetric Explorer uses standard HTML markup for maximum compatibility with assistive technologies. |
11.6 Documented accessibility usage | | |
11.6.1 User control of accessibility features | Not Applicable | Altmetric Explorer is not platform software |
11.6.2 No disruption of accessibility features | Supports | |
11.7 User preferences | Supports | Altmetric Explorer respects user preferences from platform or browser. |
11.8 Authoring tools | | |
11.8.1 Content technology | | |
11.8.2 Accessible content creation (if not authoring tool, enter “not applicable”) | See information in WCAG 2.1 section | See information in WCAG 2.1 section |
11.8.3 Preservation of accessibility information in transformations | Not Applicable | |
11.8.4 Repair assistance | Not Applicable | |
11.8.5 Templates | Not Applicable | |
Chapter 12: Documentation and Support Services
Notes: This report covers accessibility conformance for the Altmetric Explorer webapp and does not discuss support documentation or services. Support documentation and services are not fully accessible, but support is available via email.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not applicable to Altmetric Explorer
Legal Disclaimer
This document seeks to describe Altmetric’s ability to support the applicable standards, subject to our interpretation of those standards and the comments in this document. It is provided “AS IS” for information purposes only and is subject to change without notice. This document is not intended to (nor does it) create, impose or supplement any duty or obligation, contractual or otherwise. Without prejudice to the generality of the foregoing, no warranty is given that this document is correct, complete, up to date, or fit for any particular purpose and no liability shall arise for any loss, damage or expense whatsoever, whether direct or indirect, howsoever arising, whether in contract, tort (including negligence) or otherwise, in connection with document, including (without limitation) any course of action taken on the basis of its content.
“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI)