How can we help?

Welcome to our new support portal. We hope you like it and find what you need.

Announcements

  • Altmetric is adapting to the coronavirus pandemic in a number of ways, including a temporary scaling back of our free data access program for scientometrics researchers.  We hope that by doing so we can ensure that we provide the most efficient ... more
  • We've have created new pages for guiding our users through a few steps to get started using Altmetric Explorer.  Find all our training videos here. Or visit the following pages for specific training and guides about: Altmetric Explo... more
  • The 2019 Altmetric TOP 100 is ready! The most discussed paper of 2019 was the ArXiv preprint, "Few-Shot Adversarial Learning of Realistic Neural Talking Head Models", which explains how computer scientists used artificial intelligen... more
  • Check the System Status for each of the Altmetric Products here