Support : Altmetric Support

About Altmetric and the Altmetric Attention Score

What is Altmetric? Altmetric is a system that tracks the attention that research outputs such as scholarly articles and datasets receive online. It pulls data from: Social media like Twitter, Facebook, and Google+. Traditional ... more
Welcome to our new support portal

Welcome to our new support portal. We hope you like it and find what you need. This article explains Altmetric support and how to get in touch with us. Our support team is based in the UK and we aim to get back to you within 24 hours, Monday to F... more

Our Support

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Publisher training and promotional materials

We've created a collection of training and promotional materials you ca...
Resources and training materials

Training materials and guides Here are some Altmetric Explorer for Institut...
Where can I view citation data in Altmetric?

What citation data is included in Altmetric? Two sources of ci...
Advanced Search: Search by PubMed query

In Advanced Search, you can enter a PubMed query to retrieve the a...
Quick and advanced search

The Altmetric Explorer has a powerful search interface, with both basic ...
Search within your institutional view or the full Altmetric database (EFI only)

This feature is available for Altmetric Explorer for Institutions only. ...
My Institution: View your author list (EFI only)

This feature is available for Altmetric Explorer for Institutions only. ...
My Institution: View your departmental hierarchy (EFI only)

This feature is available for Altmetric Explorer for Institutions onl...
How often does Altmetric Explorer data get updated?

The Altmetric Explorer allows users to search the Altmetric database. In ord...
Introduction to the Altmetric Explorer

The Altmetric Explorer lets you easily perform rich analyses and gen...

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